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Consumer & Rights··5 min read

Ombudsman complaints when agencies ignore your OIA request

regulation.nz Editorial, Regulatory Guides

If an agency misses the OIA deadline or refuses without valid grounds, complain to the Office of the Ombudsman. They investigate neutrality and can recommend release.

Common issues: overuse of commercial sensitivity, transferring between agencies to reset clocks, and neither confirming nor denying for security services.

regulation.nz tracks statutory dates and drafts escalation letters — OIA service is free on the platform.

regulation.nz maps all 321 NZ regulatory bodies in one place. A $8.99 AI consultation identifies every regulator you need, the order to apply, fees and timelines — then prepares applications for checkout. OIA requests, complaints and appeals are always free.

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Map every regulator for your situation — start an AI consultation on regulation.nz.

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