Choose how you want to engage. We'll generate a professional letter you can send directly.
OIA Request
Request documents, data, or decisions held by the regulator.
Complaint
Lodge a complaint about conduct, a decision, or an outcome.
Privacy Request
Access or correct personal information the regulator holds about you.
Application
Apply for a licence, consent, permit, or authorisation.
Appeal
Challenge a decision or request an internal review.
Enquiry
Ask a general question about the regulator's role or processes.
Contact details
Email: customscentral@customs.govt.nzPhone: 0800 428 786Visit website